Refund Policy

30-Day Money-Back Guarantee

New subscribers may request a full refund within 30 days of their initial payment if they are unsatisfied with Eagle Eye CRM. No questions asked.

Eligibility

• Only first-time payments on new subscriptions qualify for the 30-day guarantee.
• Renewals, upgrades, and add-on purchases are non-refundable.
• Custom enterprise plans are subject to separate contractual terms.

How to Request a Refund

Email billing@eagleeyecrm.co.za with your account details and invoice number. Refunds are processed within 7–10 business days.

Cancellations

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No partial refunds are issued for unused time after the 30-day window.