POPIA Compliance Statement

Protection of Personal Information Act (POPIA)

Eagle Eye CRM is committed to complying with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) ("POPIA") and protecting the personal information of our users and customers.

1. Processing of Personal Information

We process personal information in a manner that is:

  • Lawful, reasonable, and not excessive
  • Collected for specific, explicit, and legitimate purposes
  • Accurate, up to date, and complete
  • Secure and protected from unauthorized access

2. Data Subject Rights

Individuals have the right to:

  • Be notified if their personal information is collected
  • Request access to their personal information
  • Request correction or deletion of personal information
  • Object to the processing of their personal information
  • Lodge a complaint with the Information Regulator

3. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure authentication, and regular security assessments.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

5. Third-Party Sharing

We do not share personal information with third parties without explicit consent, except as required by law or for legitimate business purposes. When sharing data, we ensure the third party implements adequate security measures.

6. Contact & Complaints

For POPIA-related inquiries or to exercise your rights as a data subject, contact us at privacy@eagleeye.com. You also have the right to lodge a complaint with the Information Regulator at complaints.IR@dpia.org.za

7. Updates

This POPIA Compliance Statement may be updated from time to time to reflect changes in our practices or applicable law.